When it's all done for you, you'll

Love your tech

Let our Teksperts help you win.
We have 24/7 live chat support for free; and done-for-you tech services for hire.

Tekmatix Done for You Services

We’re committed to delivering exceptional service and support to our clients. 

To ensure clarity and satisfaction, we’d like to outline the scope of our complimentary tech support and our paid services.

 

Complimentary Tech Support:

Our complimentary tech support is dedicated exclusively to troubleshooting, resolving errors, issues, and bugs related to the software functionality. Our 24/7 Live Chat Support is free of charge for these matters for all customers, 365 days of the year. 

 

Paid Services

For tasks that go beyond the realm of troubleshooting and system functionality triaging, Tekmatix has a range of services to assist your business operations. 

 

If you’re unsure whether a task falls under our complimentary tech support or requires a paid service, we encourage you to reach out, browse the services below or contact us via online help form.

 

We hope you understand the need for us to distinguish between free support, and ‘done for you’ services that require the time, expertise and staffing allocation of highly skilled technicians.  

Need a bit more Tekspert help?

Our Teksperts can be hired at only US$50 and hour to help with everyday tech support.

Hire Feby

Australia/Singapore timezone

Hire Nathalie

Australia/Singapore timezone

Hire Chelsea

US/Europe timezone

Done-For-You Full Account Set-Up Service

If you just want to get it done fast, you’ll love our set-up service.

 

  • 1hr call with a Tekspert to get properly set up
  • Domain and sub-domain connection
  • Connect payment integrations
  • Link social media channels to scheduler and inbox
  • Sync your calendar
  • Brand Tekmatix site in your colours and logo
  • Connect existing WordPress website with Tekmatix plugin
  • Add admin users
  • Set-up managers admin app on your phone
  • Set-up 3 x calendar appointment bookings
  • Add and upload ONE course (up to 50 lessons)
  • Create one landing/sales page*
  • Create one welcome/check in email automation sequence of up to 10 x emails and no more than 50 actions in total
  • Customise and set up your reviews & reputation manager
  • Add Facebook ads tracking pixel on your site

*you provide the copy/course description, we will tweak it

Done-For-You Tekspert Set-Up Service

If you just want to get it done fast, you’ll love our set-up service.

 

  • Connect your website via the Tekmatix wordpress plugin / or 5 x hyperlinks + 1 contact form to your Tekmatix account from any website you use.
  • Migrate ONE course (up to 50 lessons in total)
  • Migrate/Replicate ONE landing page (no custom coding)
  • Email automations (up to 3 automations with 10 emails max per automation / or no more than 30 emails collectively)
  • Forms (up to 5)
  • All contacts imported from your CRM or EMS with custom fields
  • Calendly/appointment booking system (up to 5 appointment types)
  • Any extras are additional charges. Custom quotes can be provided.

You have 24 hour support. All day. Everyday!

Weekly Tek ToolBox

Join our live weekly feature demos, Q&As and ‘show me how’ sessions.

Facebook Group

Join the community to get regular tips, make friends and network with fellow Tekmatix users.

YouTube Channel

Subscribe to get all of our training videos, tips, tricks and feature releases.