Tekmatix Done for You Services
We’re committed to delivering exceptional service and support to our clients.
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To ensure clarity and satisfaction, we’d like to outline the scope of our complimentary tech support and our paid services.
Complimentary Tech Support:
Our complimentary tech support is dedicated exclusively to troubleshooting, resolving errors, issues, and bugs related to the software functionality. Our 24/7 Live Chat Support is free of charge for these matters for all customers, 365 days of the year.
Paid Services
For tasks that go beyond the realm of troubleshooting and system functionality triaging, Tekmatix has a range of services to assist your business operations.
If you’re unsure whether a task falls under our complimentary tech support or requires a paid service, we encourage you to reach out, browse the services below or contact us via online help form.
We hope you understand the need for us to distinguish between free support, and ‘done for you’ services that require the time, expertise and staffing allocation of highly skilled technicians.
Weekly Tek ToolBox
Join our live weekly feature demos, Q&As and ‘show me how’ sessions.
Facebook Group
Join the community to get regular tips, make friends and network with fellow Tekmatix users.
YouTube Channel
Subscribe to get all of our training videos, tips, tricks and feature releases.