When it's all done for you, you'll

Love your tech

Let our Teksperts help you win.
We have 24/7 live chat support for free; and done-for-you tech services for hire.

Your first 60min set up call is FREE!

Your Tekspert will help you with integrating your:

Facebook & Instagram messenger • Calendar • Google My Business • Stripe • Social media accounts • PayPal • Configure your basic settings • Connect your domain • Set up your business email on our high deliverability server • show you around the Tekmatix dashboard and answer any questions that you might have.

Tekmatix Done for You Services

We’re committed to delivering exceptional service and support to our clients. 

To ensure clarity and satisfaction, we’d like to outline the scope of our complimentary tech support and our paid services.

 

Complimentary Tech Support:

Our complimentary tech support is dedicated exclusively to troubleshooting, resolving errors, issues, and bugs related to the software functionality. Our 24/7 Live Chat Support is free of charge for these matters for all customers, 365 days of the year. 

 

Paid Services

For tasks that go beyond the realm of troubleshooting and system functionality triaging, Tekmatix has a range of services to assist your business operations. 

 

If you’re unsure whether a task falls under our complimentary tech support or requires a paid service, we encourage you to reach out, browse the services below or contact us via online help form.

 

We hope you understand the need for us to distinguish between free support, and ‘done for you’ services that require the time, expertise and staffing allocation of highly skilled technicians.  

Need a bit more Tekspert help?

Our Teksperts can be hired at only US$50 and hour to help with everyday tech support.

Hire Feby

Australia/Singapore timezone

Free Time with a Tekspert

Feeling stuck or want to know the best way to go about a new task or offer? Jump on one of our FREE group calls and talk to one of our Teksperts. They will point you in the right direction.

Hire Nathalie

Australia/Singapore timezone

What our happy customers have to say

Done-For-You Full Account Set-Up Service

If you just want to get it done fast, you’ll love our set-up service.

 

  • 1hr call with a Tekspert to get properly set up
  • Domain and sub-domain connection
  • Connect payment integrations
  • Link social media channels to scheduler and inbox
  • Sync your calendar
  • Brand Tekmatix site in your colours and logo
  • Connect existing WordPress website with Tekmatix plugin
  • Add admin users
  • Set-up managers admin app on your phone
  • Set-up 3 x calendar appointment bookings
  • Add and upload ONE course (up to 50 lessons)
  • Create one landing/sales page*
  • Create one welcome/check in email automation sequence of up to 10 x emails and no more than 50 actions in total
  • Customise and set up your reviews & reputation manager
  • Add Facebook ads tracking pixel on your site

*you provide the copy/course description, we will tweak it

Done-For-You Tekspert Set-Up Service

If you just want to get it done fast, you’ll love our set-up service.

 

  • Connect your website via the Tekmatix wordpress plugin / or 5 x hyperlinks + 1 contact form to your Tekmatix account from any website you use.
  • Migrate ONE course (up to 50 lessons in total)
  • Migrate/Replicate ONE landing page (no custom coding)
  • Email automations (up to 3 automations with 10 emails max per automation / or no more than 30 emails collectively)
  • Forms (up to 5)
  • All contacts imported from your CRM or EMS with custom fields
  • Calendly/appointment booking system (up to 5 appointment types)
  • Any extras are additional charges. Custom quotes can be provided.

Social media 30 day packages

Scheduling only

We facilitate the scheduling of 30 posts across all platforms linked to your TekMatix account. (Your provide all the social media contents)

Disclaimer: By purchasing this service, you agree to be bound by the TekMatix Social Media Service Terms and Conditions. It is important that you carefully read and understand the terms and conditions outlined here.

Video Edit and Schedule

Captioning and editing of your videos in Descript – standard captions only, no images of tecxt pops, music or sound effects

Disclaimer: By purchasing this service, you agree to be bound by the TekMatix Social Media Service Terms and Conditions. It is important that you carefully read and understand the terms and conditions outlined here.

Image Creation and Scheduling

Creating visual images for your pre-created posts.

Disclaimer: By purchasing this service, you agree to be bound by the TekMatix Social Media Service Terms and Conditions. It is important that you carefully read and understand the terms and conditions outlined here.

Done-For-You Daily Tips and Images

We will research 30 tips and questions in your niche, and craft short educational answers to each one.

Disclaimer: By purchasing this service, you agree to be bound by the TekMatix Social Media Service Terms and Conditions. It is important that you carefully read and understand the terms and conditions outlined here.

Need a custom social media service?We can do that too!

You have 24 hour support. All day. Everyday!

Weekly Tek ToolBox

Join our live weekly feature demos, Q&As and ‘show me how’ sessions.

Facebook Group

Join the community to get regular tips, make friends and network with fellow Tekmatix users.

YouTube Channel

Subscribe to get all of our training videos, tips, tricks and feature releases.