TekMatix Support & Services

Despite tech being essential for online business, we understand that it's not everyone's favourite thing in the world.

We have a number of ways that you can get help and support to launch fast and run your tech smoothly - without the headaches or figuring it out alone!

You can purchase our set-up services, migration services, hire a Tekspert by the hour, join our live weekly 'Tek ToolBox' sessions and join our user community.

All email enquiries can be sent to support@tekmatix.com

Set-Up & Migration Services

Done-For-You TekMatix Set-Up Service

Fast-track your online business set-up by using our TekMatix set-up service.

If you just want to get it done, you'll love our set-up service.

Here's what you get:

Done-For-You Migration Service

If you already have courses, email marketing, CRM data and appointment bookings on other platforms, we can migrate your whole business from those platforms into TekMatix for you; saving you days or even weeks of time and finally unifying your whole business in one place!

We have one standard migration plan as listed below; however will create custom pricing for those who have larger migration projects.

  • A 60minute call with a Tekspert to start the set-up process, connect your main integrations and understand your branding

    • Properly set-up your account and make it 'student/client ready'

    • Create a custom site name or sub-domain

    • Connect all integrations including Stripe, PayPal, Facebook, Instagram, LinkedIn, Twitter, Google My Business, Calendar

    • Fully brand your TekMatix site in your branding with your colours and logo

    • Connect an existing website if you have one with our WordPress plug-in

      Add admin users

  • TekMatix Standard Migration Service $497USD

    • Connect your website

    • Migrate your courses, programs and memberships (up to 150 lessons in total)

      Includes 1 landing page. Each landing page rebuild thereafter is $50 USD per page extra.

    • Email automations (up to 10 automations with 10 emails max per automation / or no more than 100 emails collectively)

    • Forms (Up to 10)

    • All contacts imported from your CRM or EMS

    • Calendly/appointment booking system (up to 5 appointment types) Any extras are additional charges

    • Includes ONE quiz of up to 25 questions. Extra quizzes are an additional charge of $25 USD per quiz.

  • For a custom quote for larger migration projects, please email us on support@tekmatix.com and we will work with you on a custom quote.

  • Help you set-up your TekMatix managers admin app on your phone

    • Set-up your appointment bookings (we will add a 15min appointment, a 60min and a 90min appt for you, complete with pre-written confirmation, reminder and follow up emails)

    • Add and upload ONE course for you (up to 150 lessons)

    • Create a custom course landing page/sales page for your course (you provide the copy/course description, we will tweak it)

    • Create a student welcome/check in email automation to follow up with your students for you

    • Connect your reviews link to increase the reviews you get 

    • Put your Facebook ads tracking pixel on your site

Get a Custom Quote For Migration

FREE ONBOARDING CALL

In this FREE 60min call, your Tekspert will help you with integrating your:

Facebook messenger

Instagram messenger

Calendar

Google My Business account

Stripe account

PayPal account and;

Show you around the TekMatix dashboard and help answer any questions that you might have

HIRE A TEKSPERT

You can hire our Teksperts on an hourly basis to help you with every day tech support in your TekMatix account. They will jump on zoom with you, take over your screen and help you get little tasks done, fixes, tweaks and provide general virtual tech services for you. Rates are $50 USD per hour.

Timezone: Perth/Singapore

Nathalie

Timezone: Perth/Singapore

Feby

Timezone: Perth/Singapore

Jocel

Timezone: Perth/Singapore

Timezone: united states/canada

Chelsea

Timezone: Central Standard Time

Timezone: Perth/Singapore

TekMatix Support & Services

Despite tech being essential for online business, we understand that it's not everyone's favourite thing in the world.

We have a number of ways that you can get help and support to launch fast and run your tech smoothly - without the headaches or figuring it out alone!

You can purchase our set-up services, migration services, hire a Tekspert by the hour, join our live weekly 'Tek ToolBox' sessions and join our user community.

All email enquiries can be sent to support@tekmatix.com

Set-Up & Migration Services

Done-For-You TekMatix Set-Up Service

Fast-track your online business set-up by using our TekMatix set-up service.

If you just want to get it done, you'll love our set-up service.

Here's what you get:

  • A 60minute call with a Tekspert to start the set-up process, connect your main integrations and understand your branding

    • Properly set-up your account and make it 'student/client ready'

    • Create a custom site name or sub-domain

    • Connect all integrations including Stripe, PayPal, Facebook, Instagram, LinkedIn, Twitter, Google My Business, Calendar

    • Fully brand your TekMatix site in your branding with your colours and logo

    • Connect an existing website if you have one with our Wordpress plug-in

      Add admin users

  • Help you set-up your TekMatix managers admin app on your phone

    • Set-up your appointment bookings (we will add a 15min appointment, a 60min and a 90min appt for you, complete with pre-written confirmation, reminder and follow up emails)

    • Add and upload ONE course for you (up to 150 lessons)

    • Create a custom course landing page/sales page for your course (you provide the copy/course description, we will tweak it)

    • Create a student welcome/check in email automation to follow up with your students for you

    • Connect your reviews link to increase the reviews you get 

    • Put your Facebook ads tracking pixel on your site

Done-For-You Migration Service

If you already have courses, email marketing, CRM data and appointment bookings on other platforms, we can migrate your whole business from those platforms into TekMatix for you; saving you days or even weeks of time and finally unifying you whole business in one place!

We have one standard migration plan as listed below; however will create custom pricing for those who have larger migration projects.

  • Connect your website

  • Migrate your courses, programs and memberships (up to 150 lessons in total)

  • Email automations (up to 10 automations)

  • Forms (up to 10)

  • All contacts from your CRM or EMS

  • Calendly/appointment booking system (up to 5 appointment types)

For a custom quote for larger migration projects, please email us on support@tekmatix.com and we will work with you on a custom quote.

HIRE A TEKSPERT

You can hire our Teksperts on an hourly basis to help you with every day tech support in your TekMatix account. They will jump on zoom with you, take over your screen and help you get little tasks done, fixes, tweaks and provide general virtual tech services for you. Rates are $50 USD per hour.

Timezone: united states/canada

Timezone: Perth/Singapore

Nathalie

Timezone: Perth/Singapore

Feby

Timezone: Perth/Singapore

Jocel

Timezone: Perth/Singapore

Timezone: United States/Canada

Chelsea

Timezone: Central Standard Time

Nathalie

Timezone: Perth/Singapore

Feby

Timezone: Perth/Singapore

Jocel

Timezone: Perth/Singapore

Timezone: united states/canada

Chelsea

Timezone: Central Standard Time

Free TekMatix Support

FREE Weekly 'Tek ToolBox' Sessions

Every Tuesday is 'Tek ToolBox'! This is a free live zoom call run by one of our Teksperts where you can get live demos and ask questions about TekMatix features and functions

TekMatix Facebook Community

Come and join our Facebook group to ask questions, get demos and network with fellow TekMatix users

Subscribe To Our YouTube

We regularly add demo videos and tutorials to our TekMatix YouTube channel/ Don't forget to subscribe so that you are always first to see the latest updates and new features.